AI email assistant

Best for

Businesses with at least 200 inbound emails per week where over half are repeating types of inquiries.

What's included

• Connection to your email infrastructure (Microsoft 365, Google Workspace, IMAP)
• AI agent that reads inbound emails, classifies by topic and priority
• Automatic reply to 12 typical scenarios from your list
• Escalation to a human for anything outside the list with full context handoff
• CRM integration (HubSpot, Pipedrive, Microinvest, or your choice)
• Weekly report on processed volume + accuracy
• Documentation and training for two people from your team
• 30 days of post-launch support

What's NOT included (for clarity)

• Marketing emails to existing customers
• Sentiment analysis and behavioral modeling
• Integration with more than 1 CRM system
• Multi-language processing beyond Bulgarian and English

How it works

1. Week 1: Analysis and scenarios

   We map the 12 most common inquiry types together. Define what a good answer looks like for each. Sign off on scope.

2. Week 2: Integration

   Connect AI to your email infrastructure and CRM. Test on a copy of your last month of real data.

3. Week 3: Response tuning

   Fine-tune responses to your corporate culture. Show you the decision-making before production deployment.

4. Week 4: Launch and training

   Start at 10% of traffic, scale to 100% over 3 days. Train your team. Then 30 days of support.